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ServiceNow Product Manager

Location: Hyderabad/Bangalore

Work Experience: 8+Years

Requirements:

  • Experience working with Data and Analytics apps or platforms, 8+ years of overall  experience, and 5+ years in Product Management.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry.  
  • Experience with enterprise software, services and business models – including direct interaction with customers and partners.  
  • Experience developing customer-centric product strategy and aligning that with long-term company growth objectives.  
  • Strong prioritization skills and the discipline to focus on high-impact activities.
  • Excellent analytical, collaboration, verbal, and written skills.  
  • Capable of influencing, interacting, and collaborating with senior business leaders as well as engineering and design teams.  
  • Solid project management skills with the ability to work in a fast-paced, team environment and provide consistent, high-quality output on several concurrent projects.
  • Self-motivated and team-oriented; able to work autonomously and eƯectively as part of a geographically dispersed team.  
  • Technical aptitude to self-validate solution approaches, assess initial feasibility, and drive discussions with architects and engineers.
  • Proven experience as a Product Manager, with a focus on analytic apps and products.  
  • Strong understanding of multiple industries and functional domains and the potential value of analytic apps for those industries and domains.
  • Strong technical understanding of common data and analytics constructs such as semantic models, metrics and KPIs, and action frameworks. 
  • Prior experience with agile development methodologies.  
  • Prior Experience building SaaS products.  
  • Prior knowledge of the ServiceNow platform or apps is a plus.

Qualifications: A Bachelor’s or Master’s degree in any discipline from a recognized institution is acceptable.

Job Description:

  • Lead the strategy, product definition, roadmap, execution, and overall success of  Data and Analytics-focused apps across diƯerent functional domains.  
  • Lead and facilitate engagement with customers and field teams in the planning of the product roadmap, as well as prioritize features based on their input.  
  • Effectively manage the roadmap, ensuring consensus and coordinating with a team of engineers and designers to deliver high-quality user experiences on schedule.  
  • Generate compelling, market-validated use cases and spearhead ideation sessions.  
  • Clearly articulate the value proposition at various levels, tailoring the message for different audience types such as customers, partners, decision-makers, business  
  • professionals, sales teams, and industry analysts.  
  • Drive product launch activities in collaboration with product, field, and marketing teams across ServiceNow.  
  • Maintain a proactive research stance, staying abreast of changes in market needs and the competitive landscape to influence product direction and provide support to the sales organization.  
  • Establish measurable business and technical metrics, defining success criteria for your product, and actively monitor progress against the set roadmap to achieve these objectives.  
  • Serve as the voice of the customer, oƯering a valuable business perspective on the product's value proposition.