NexTurn wins BW Chief Data & AI Officers Awards 2026.

Like Minded People
Work Together

← Back to Career

ManageEngine Operations and Applications Expert

Location: Oman

Work Experience: 7+ Years

Requirements:

Required Certifications:

  • Relevant ManageEngine certification preferred
  • ITIL certification preferred

Mandatory Skills:

  • ManageEngine OpManager
  • ManageEngine Applications Manager
  • ServiceDesk Plus integration
  • Performance monitoring and alerting
  • Dashboard and report development
  • Alert correlation and threshold tuning
  • Automation workflows
  • Platform patching and upgrades

Good-to-Have Skills:

  • APM and infrastructure monitoring integrations
  • Power systems monitoring
  • Scripting/API automation
  • Audit-ready operations

Qualifications: Bachelor's degree in computer science, IT, Information Systems, or a closely related discipline.

Job Description:

  • Provide advanced support for ManageEngine Operations and Applications platforms.
  • Investigate, prioritize, escalate and close alerts/incidents raised through ServiceDesk Plus.
  • Optimize monitoring templates, thresholds, correlation rules, and dashboards.
  • Design automation workflows for response, remediation, and reporting.
  • Plan and execute patches, hotfixes, and upgrades.
  • Perform preventive maintenance and platform performance optimization.
  • Maintain configurations, SOPs, automation documentation, and runbooks.
  • Produce management reports on incidents, RCA, monitoring effectiveness, and improvement actions.