Work Experience: 8 Years
Hands-on experience in ServiceNow Platform strategy, governance, and solution architecture.
Proficient in JavaScript, and HTML.
Development of reports, views and dashboards in ServiceNow and in the consumption of ServiceNow data by other tools/processes.
Create and maintain API and data integration processes between ServiceNow and other services.
Comfortable working in a fast-paced, results-oriented environment.
Strong interpersonal and written communication skills.
Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
Job Description:
Ideation, design, and development of the ServiceNow platform.
Develop, configure and customize ServiceNow – collecting requirements, writing implementation plans, creating workflows, write JavaScript, customize the UI, and manage groups & roles.
Manage ServiceNow instances (dev, test, prod) including upgrade process and promotion of changes between environments.
Coordinate with other ServiceNow resources to define development standards and processes to promote code changes within the instances.
Utilize web services (SOAP and REST), email and other relevant technology to integrate 3rd party systems with ServiceNow.
Automation of processes using ServiceNow Orchestration and other relevant modules and technologies as well as managing data using ETL between ServiceNow and other systems.
Analyze user requirements and current procedures in order to improve system capabilities, automate process workflows.