NexTurn + Salesforce : AI-powered CRM Transformations

We enable businesses to innovate and scale with transformative solutions powered by the Salesforce platform, modern data technologies, and advanced AI capabilities.

Partner with us
As a trusted Salesforce engineering partner, we specialize in AI-led CRM transformations, automation-driven migrations, seamless integrations, and industry-specific Salesforce adoption strategies.

Scalable Growth and Innovation

Harness Agentforce and Data Cloud capabilities to unlock new revenue growth opportunities and scale operations effectively.

Increased Sales and Service Efficiency

Optimize sales and service operations with automation and data-driven insights, enabling teams to accelerate revenue generation, efficiently manage customer support, and focus on strategic activities.

Seamless Digital Integration

Unify enterprise systems with seamless integration with MuleSoft, ensuring operational efficiency. 

Enhanced Customer Engagement

Leverage AI-driven CRM transformations to deliver personalized experiences that drive customer retention and maximize lifetime value.

Our Services

Agentforce

NexTurn is at the forefront of integrating Generative AI solutions into Salesforce, offering both pre-built AI agents and custom solutions leveraging advanced technologies like RAG (Retrieval Augmented Generation) and custom LLM deployments. Our AI solutions revolutionize how businesses operate within the Salesforce ecosystem by automating complex workflows, delivering intelligent insights, and enhancing customer interactions through personalized, AI-powered experiences. 

Hyper-Personalized Engagements

We empower your sales, service, and marketing teams to leverage AI-driven insights and AI-generated content, delivering hyper-personalized customer experiences. 

Proactive Assistance 

Leverage real-time AI assistance across sales, service, and marketing, boosting team productivity and customer satisfaction. 

Actionable Insights

Real-time analysis of user behaviour helps anticipate needs, enabling predictive decision-making and strategic advantage.  

Salesforce Strategy & Design

NexTurn’s Salesforce Strategy & Design services help organizations maximize their CRM investment through strategic planning and solution architecture. We partner with clients to assess business processes, define objectives, and create a comprehensive Salesforce roadmap aligned with long-term goals. Our expert team delivers solutions spanning business process optimization, data modelling, user experience design, and integration planning to ensure your Salesforce platform drives efficiency and measurable results. With a focus on adoption, and KPI-driven success metrics, we ensure a smooth transition to Salesforce-powered operations while positioning your business for scalable growth and long-term success. 

Salesforce Implementation

NexTurn’s Salesforce Implementation services transform your CRM vision into reality through an agile-based delivery model that accelerates time-to-value. We specialize in end-to-end implementations from solution design, configuration and data migration to custom development and integration, complemented by our proprietary implementation toolkit to ensure robust, scalable solutions. Our certified consultants employ advanced automation tools and pre-built accelerators to streamline implementations. Using iterative sprints and continuous feedback loops, we rapidly deliver functional components while maintaining flexibility to adapt to changing needs.  

Data Cloud 

NexTurn’s Salesforce Data Cloud services help organizations create a unified, real-time view of customer data and establish a trusted foundation for Agentforce journey. By implementing Data Cloud, we enable businesses to harmonize data from Salesforce, external systems, and third-party sources. Our experts configure and customize data models, implement real-time data streaming, and set up identity resolution to power personalized customer experiences. With our implementation expertise, organizations can leverage Data Cloud to drive real-time engagement, power intelligent automation, and make data-driven decisions across marketing, sales, and service functions while maintaining robust data governance. 

MuleSoft Integrations 

NexTurn’s Salesforce Integration services, powered by MuleSoft, enable seamless connectivity between your Salesforce platform and enterprise systems to create a unified digital ecosystem. We specialize in designing and implementing API-led integration architectures that connect Salesforce with ERP, legacy systems, third-party applications, and data warehouses. Our certified MuleSoft developers leverage reusable APIs, pre-built connectors, and modern integration patterns to deliver scalable, secure, and maintainable integration solutions. Whether modernizing legacy integrations or building new connected experiences, our expertise helps organizations unlock the full potential of their Salesforce investment through strategic integration solutions. 

Impact Stories